Septic Service
Every Septic Call Answered. More Jobs Booked.
RevenuePilot by IPAgentics is a 24/7 front desk for septic companies. It answers every call, books pumping, repair, and inspection jobs, texts back the callers you miss, and sends you the details right away. We're based in Bogart, Georgia, and work with septic companies across Athens and Northeast Georgia.
Dale answers as a sample septic company. Call anytime, day or night.
You Can't Pump a Tank and Answer the Phone
When you're on a job, the phone rings anyway. Stopping to answer costs you billable time, and your customers don't want to pay you to take calls. Letting it ring costs you the job, because a homeowner with a backup keeps dialing until someone picks up.
24%
of inbound calls get booked into jobs at shops with fewer than 5 technicians.
ServiceTitan data, 2022
9%
As few as 9% of calls after 6 p.m. get booked at small shops.
ServiceTitan data, 2022
46%
of qualified home service phone leads convert on the call, the highest rate of any industry measured.
Invoca, 2025
The calls you miss are some of the most valuable calls you'll ever get.
What One Missed Call Can Cost
| Job | Typical value |
|---|---|
| Routine pumping | $300–$600 |
| Septic repair | About $1,800 on average |
| Drain field repair | $1,000–$5,000 |
| Drain field replacement | $3,000–$15,000 |
| New system install | About $8,000 on average |
| Real estate inspection | $200–$900 |
Typical ranges from Angi, HomeAdvisor, and HomeGuide cost guides (2024–2026). Your prices may differ.
RevenuePilot starts at $297 a month. One captured repair call can cover several months of service.
Keep the 11 p.m. Customer. Skip the 11 p.m. Phone Call.
After-hours callers are often the ones with real emergencies, and some of them become your most loyal customers. But you already work long days, and your evenings belong to your family. RevenuePilot answers nights, weekends, and holidays, books what can wait until morning, and flags true emergencies so you decide what's worth a call back.
Realtors Hire the Septic Company That Answers First
Depending on the state, county, and lender, a septic inspection can be required before a home sale closes. When a realtor calls, there's a closing date on the line, and they'll work down the list until someone picks up. The company that answers becomes the one they call for every listing after that.
- Every realtor call answered, even when you're on a job
- Inspection details captured: property address, closing date, and contact info
- The request lands on your phone instantly, so you can confirm fast
One answered call can turn into a steady referral source.
Your Customer List Is a Pump Schedule
The EPA recommends pumping most household septic tanks every three to five years, so every customer you've served will need you again on a schedule you can predict. Most owners track this by hand with postcards and fridge magnets, if at all. RevenuePilot can send "your tank is due" reminders to past customers and answer the phone when they call back to book.
A Full-Time Front Desk Without the Payroll
The median U.S. receptionist earns $37,230 a year before taxes and benefits (BLS, May 2024), and still goes home at 5 p.m. For a lot of septic companies, the front desk is a family member doing their best between everything else. RevenuePilot answers every call, around the clock, starting at $297 a month.
What It Doesn't Do
We'd rather you know this up front.
- It doesn't diagnose a septic problem over the phone. It asks the right questions so your crew shows up prepared.
- It doesn't quote prices you haven't approved. It only shares pricing you give it.
- It doesn't dispatch your trucks. It books into the schedule and rules you set, and flags anything urgent to you.
- It doesn't replace the relationships you've built. It makes sure new callers reach you instead of a competitor.
- It isn't the right fit if someone already answers every call live, 24/7.
Common Questions
Will my customers know they're not talking to a person?
The call sounds natural and friendly. If a caller asks, it tells them it's an automated assistant for your company, and it can take a message or flag the call for you.
Do I have to change my phone number?
No. You keep your existing number. Calls you can't get to are forwarded and answered, so customers keep dialing the number they already know.
What happens with a true emergency, like a sewage backup?
It gathers the details, marks the call urgent, and sends them to you right away so you can decide how to respond.
Does it screen out spam and sales calls?
Yes. It screens out obvious spam and sales calls, so the calls that reach you are real customers.
How much does it cost?
Plans run from $297 to $997 a month. See the pricing section for what each plan includes.
Where do you work?
We're based in Bogart, Georgia, and work with septic companies across Athens and Northeast Georgia. Because everything runs by phone, we can set it up for septic companies anywhere in the U.S.
Hear It for Yourself
Call Dale the way your customers would. Ask about a backed-up tank, a pumping appointment, or a home inspection, and hear how the call gets handled.
Questions? Call our main line at (678) 780-4113.